We needed a cab to our hotel from the airport. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Sunset World Resorts & Vacation Experiences. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. We finally were contacted by a person named Rosalia Silva Campos. Sunset Solutions Group LLC | Better Business Bureau Profile Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. If youre hesitant about an investment opportunity, do some research before making a decision. FRAUD (charge #2) - Pg. My wife and I had a bad experience with them also. Thanks. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 Search. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. They just called my house. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. However, you may still be able to get out of your contract by exercising your rights as a consumer. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico Never spoke to them before. I politely declined the offer. I bought their package and regret it very much. $2, 000 down t he drain. We discovered tons of Timeshare Compliance reviews validating these services. How To Cancel Royal Holiday Club Timeshare? The document they show is a complete fake. If youre set on going the DIY route, know that it will likely be a long and difficult process. They are Unethical, dishonest and should be put out of business. She added that the package is a great value, that it is transferable, and has no expiration date. If they try to weasel their way out of using one, that should be an immediate cause for concern. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. There is equity in the "purchase". I have evidence showing the lies and how Sunset promotes its memberhsip. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. I said I'll keep an open mind. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. i cannot find anything out on this case though. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. It's such a shame that these crooks are taking advantage of vacationers. You can explore this all the more effectively by reading past timeshare exit reviews. Have not heard much and really do not want to deal with it, still burns me. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Resolution Timeshare Cancellation - MyTimeshareExitReviews We protect your data. I have collected evidence to support the claims of thousands of people deceived from this company. We do alot of cruising and thought-Wow this is really a great deal. Can You Get Rid of a Sunset Group Timeshare? - Guide 2023 http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). Thanks. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. Our team couldnt find any proof that Sunset Group offers an official exit program. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Please read and let me know what you think. We liked going out & trying different restaurants. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. We will not pay anymore maintenance fees and will not return to any Sunset Property. I promised nothing. Thanks. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." We were able to get our contract cancelled and $1, 000 of our $14, 000 back. The Sunset Group is a scam. Do not purchase a time share with this company. We followed the terms of the contract termination clause (13) as written in the contract. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? This was also to be used for rental purposes to provide rental income for our timeshare as an investment. If youre stuck in a Sunset Group timeshare contract, youre not alone. We only suggest companies with high ratings and verified customer reviews. This website uses cookies to improve your experience while you navigate through the website. However, we were unable to discover anything online relating to pending litigation against Sunset Group. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. Info on Sunset Resorts, Cancun & Playa del Carmen When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. How to Get Rid of Cancun Palace Resorts Timeshare? It all started the moment we stepped off of the airplane in Cancun, Mexico. But opting out of some of these cookies may have an effect on your browsing experience. How to Get Out of a Sheraton Vistana Timeshare? If youre now regretting your purchase, there are a few things you should know. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Hopefully one day their tactics will end, I meant they are professional scammers. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. I wanted to see what they were required to provide to us in the contract. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. As a result of this failure, we have not been able to exercise the membership privileges promised to us. 15 Steps on How to Cancel a Timeshare Contract? I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. Menu. I insisted on reading a sample contract under the guise of, if I like it I'll sign. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. We only recommend companies with high ratings and strong track records in the industry. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare.