Someone is in the phone. P (626) 550-1250, Disclaimer|Privacy Policy | 2013-2023 All Rights| 1 (800) 467-5241. T-mobile customer for over 15 years, It dont seem that i can get caught up with my bill since last. T-Mobile reset the PINs associated with these accounts and is also offering additional protection services like McAfee's ID Theft Protection Service and Account Takeover Protection capabilities for all customers. An arbitration hearing brings in someone to be an impartial third party in place of the judge to listen to both sides and decide how to resolve the dispute. There is no date in sight for them to return my service. Service is horrible especially out of country, I would like to be added before and after merger, Im in a 55+ payment plan its outrageous the price and plan that was promised I didnt receive. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. I received a new device, but the moment the switch occured I lost the ability to use my wifi. T-Mobile does not believe that customers had their financial information, credit card information, debit, or other payment information stolen in the attack. Data breach victims may have various claims depending on their states. After 5G No service in my area. They literally gave me a free phone for the switch Just go get a new phone you losers. This is how bad my situation is. T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. I had Sprint for mobile hotspot for 6 years. She also leads the firms Voting Rights Task Force. An alternative to filing a T-Mobile lawsuit in small claims court is demanding arbitration with T-Mobile. Plus it chooses whem.it wants to work. Sprint before they moved to tmobil (or tmobil were not were not sure at this point.) Please count me in. How can I file a lawsuit? Service is terrible and bill is not what we were told when switching. Seem weird so I try to put I pay on the due date. With none in my home or job, Im in the middle of the city and have internet go out all the time. Also, had our plan costs changed whenever they felt like doing it. I am not a lawyer, but in general you cant sue someone for a data breach. Any information you provide to Top Class Actions does not establish an attorney-client relationship, and it may or may not be protected by attorney-client privilege. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). No, there is not a class action suit against T-Mobile. Required fields are marked *. Live at Matagorda Tx. People who own cell phones are always worried about getting into accidents due to their faulty devices. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. On July 2, 2020, T-Mobile shut down Sprints 5G network. The seller is privately offering the rest of the breached information. Now my bill is 100$ more than what I agreed on. The phones remained operable with other carriers, but not TMobile consumers. Jose Moreno, et al. Motherboard later confirmed that the information came from T-Mobile servers. We have 1,000s of individual clients like who are affected by the data breach. While a class action lawsuit against T-Mobile is not allowed per T-Mobile's terms and conditions, many consumer claims can be resolved through consumer arbitration. TMobile ruined my life with their 5G network upgrade extortion and blackmail scam! Hmm..feel that should have been disclosed during the sale. California residents may receive $100 (though the actual amount will likely be significantly less), unless they can provide documentation showing other losses. Please help! If you were a T-Mobile customer in August 2021, you may get a few dollars from the carrier in the near future. But maybe the service you actually received was something quite different. I just use this phone for the internet. Over 53 million T-Mobile customers have been affected by the cyber security attack. "}},{"@type":"Question","name":"Is there a class action suit against T-Mobile? A list of open investigations and I totally agree with this. drug injury lawsuits and product liability lawsuits. They even cut down on 4G make both of my phone uselsss. I called them MULTIPLE TIMES and they had the nerve to tell me maybe I will have service in a year once towers are updated. I am supposed to have LTE, 3G. Is this even legal? I have been livid about my experience with T-mobile after acquiring Sprint. "We have sent communications to millions of customers and other affected individuals and are providing support in various ways.". Please Add Me, Pease add me. I had Sprint for many years. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . T-Mobile sent direct notice either through text or email to current (and some former) customers who were affected by the data breach. Where: T-Mobile and Verizon are used by consumers nationwide. The plaintiffs are also concerned with the monetary costs and the "time spent mitigating the effects of the Data Breach, including time spent dealing with actual or attempted fraud and identity theft.". I am fed up. After having to install the new tmobile SIM card my service dropped noticeably for all 6 phones. Types of Data that may be at risk include: If you believe your data was breached, please fill out the form below and an attorney will further review your case. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. I was forced to upgrade and now Im being overcharged. Still being charged full price unless I call for a credit. Cost me $350 for a new T-Mobile phone. The following day, T-Mobile officially announced that it suffered a cyberattack. How do I join this action? So many drop calls no service. I was using T-mobile internet with out Wi-Fi. When will it end, I was told until its paid off completely, Also having many issues with phone my contacts list somehow got erase, Please add me , this happened to me I have no service, when I walk out of room where router is I lose connection, Please add me. According to the lawsuit Espanoza v. T-Mobile USA Inc., the plaintiffs and the class action members contend their identities are at risk because of neglect on the part of T-Mobile. NOW WATCH: Customers expect CEOs to take action against climate change now more than ever, Unilever executive says. Ok but then it says 20daus early. 2023 FairShake. Switch back to Verizon. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last August that personal data like social security numbers had. But would that work? A man has been forced into arbitration with T-Mobile after alleging the company launched a 5G network without telling customers it planned to shut down older networks and didnt address network incompatibilities for certain phones. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! All of the photographs on this page are of models, not clients. I contacted T-Mobile and was told that the main tower has a work order on it but to dont hold your breath regarding if and when it would be fixed. Please add me. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. Ive had TMobile for a few years now and switched to 5g when it came out, they told me the area I lived had 5g but then when I got my 5g phone there was pretty much no 5g at all. I have talked to Well text message. Because this is just half of whats I have been going through the last 5 years. Ive been a T-mobile customer for nearly 10 yrs. They would claim they were fixing the problem by lying to me one minute about a tower nearby receiving maintenance yet while everyone on my family plan having the same problem (we all live far from each other, not using same tower). T-Mobile is a joke no good service either and higher prices. I am paying for a phone that wont let me text, it says no network Retry. I have cussed at them I know its not right but Ive been dealing with this since March and 99 customer service representatives and all the freaking troubleshoots and then be calling a liar. Your information will instead be submitted to an attorney or claims processing company for a private assessment and possible representation. They continue to charge $90 per mth. My service has declined steadily since the merger, today I have zero service, t mobile claims nothing is wrong. Hell I was ready to do that but now they cant seem to put me through to the guy that offered that. He says T-Mobile developed the networks launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. This should not happen in the city with towers everywhere. I have written FCC about 40 or 50 times with no results. So if I get hurt again and I cant dial 911. Ive got bad service on 5g Note 20 Sprint phone and they wont help. According to the company, the vulnerability that allowed the data to be accessed has been fixed. Our attorneys are also working hard to recover compensation for victims who opt-out of the settlement to try to receive a better deal and hopefully more money. Our law firm may be able to help you obtain additional compensation through a legal claim, as well as force T-Mobile to improve its data protectionpractices. I was told I needed to upgrade my phone to receive service. Still unable to have service. P (412) 322-9243 All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. For more on how to use arbitration to take legal action against T-Mobile start here. Please add me also. You may feel like you dont have any options, but you do. Defendant has been unwilling to acknowledge the Defect, much less remedy it, and Plaintiff hereby seeks to correct that injustice.. T-Mobile is offering two free years of credit monitoring on its data breach website, but the credit monitoring offered as part of a data breach is not always as good as what you can get on the commercial market. I had to give up a very good phone and buy a new one. I never had this problem when I was with sprint. as well as other partner offers and accept our. But dont give upyou do have options available. How do I enter a claim into this class action lawsuit? Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. Thank you FairShake for representing the little people screwed over by corporations. I live on fix income how can you bill go up every month&then you are threateni with turn off . We dealt with this for 7 months before finally just giving in & paying off the bill just so we could switch services. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Service absolutely is beyond awful and ive been in the store over 20 times, bought a new phone even though mine was just 1 year old. Customer service is uncoporative at this time. Lived in the same location for 7 years. We were paying off our phone and nearly had them paid in full before they changed the plan altogether and somehow we were leasing the phones all the sudden. They did all this without telling us!! But they are still charging for the services however, we are not receiving the service they claim to deliver. The seller of the information is asking for six bitcoins, worth about $297,279 as of publishing, for 30 million social security numbers and driver's licenses, according to Motherboard. I work from my phone and absolutely cannot function without a working connection. If youre ready to file a lawsuit against T-Mobile, dont look for a class action lawsuit. For former customers, other carriers also have similar account takeover protection services available. The lawsuit, filed by a T-Mobile customer on April 15 and seeking class-action status, alleges that the company's no-contract plans are deceptive. Best of the Best. I even had a T-mobile printout that showed the $200 credit amount that should have been added to my account but upon calling T-mobile customer service they would not acknowledge or accept what was on there letterhead form one of their stores. status of any class action settlement claim. Was being forced to pay for a new phone that would be 5G capable. Now, Im fed up I wasnt aware of a these changes as Im a busy Mom of 3 littles & I too have a 4G phone Samsung A21 w/virtually no coverage in areas where I go hiking & paddling & may need emergency help that many others have a signal. Yeah this is really getting ridiculous. A community for independently owned wireless stores, cell phone sales and repair shop FairShake is not a law firm, but an online service to help you begin arbitration against T-Mobile. Please add me. Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. Under the California Consumer Privacy Act (CCPA), a consumer may bring a civil claim for damages if they were victims of a data breach. No data. And changed our equipment contract from 6 months to 9 months just so that they could say we hadnt paid our devices off. The shutdown of Sprints 5G network left approximately 75,000 sold 5G phones without the ability to receive a 5G signal. When I contacted T-Mobile about this same problem they werent trying to give me much information. The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. Our service has been limited in function for two months. We think we can achieve a better result than what is provided in the class action. Boost mobile has done this as well. upgraded S22+. WHAT IS CONSUMER ARBITRATION? Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. Gender Discrimination against Transgender and Nonbinary People. How about they keep the old service and not shut it down before they could provide what I pay them for? T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. Their Verizon towers that wont allow Tmobile to use them. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. I had the LG thinq V50 and V60. The customer service would not help me at all they wanted me to buy other devices that would comply. Definitely ADD ME! Our service doesnt exist were we live. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. Read About More Class Action Lawsuits & Class Action Settlements: It has been reported that information as sensitive as Social Security numbers, dates of birth and drivers license numbers were stolen in the breach. Please add me. Tech websites noted the inoperability of Sprints 5G-enabled devices, including the OnePlus 7 5G, on the network, the lawsuit states. Box 7635 So I was hack before. Both lawsuits accuse T-Mobile of violating the California Consumer Privacy Act which allows any Californian the right to see all the information a company has saved on them, as well as a full list of all the third parties that data is shared with. Submit below. Top Class Actions is a legal news website that covers class action litigation, settlements, drug harm claims, and product liability lawsuits. Legal Statement for Top Class Actions, {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Can I sue T-Mobile for a data breach? Do consider taking T-Mobile to arbitration. In case of emergency there is no way to reach me. Oh and I was called a liar too. This is not the first time T-Mobile has failed to protect its customers data. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. Was not recompence for security breach. Been with Sprint 18 years and lived in same home 6 years. Add me and I have more information on this 99 Representatives. The fine print of T-Mobiles contract wont allow class action lawsuits against T-Mobile. They keep telling me the update should help with my service interruptions, drop calls, and no internet at some point during the day. If you qualify, Top Class Actions' lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. Many of the Class Devices have or will become wholly unusable as the non-Network older Sprint and T-Mobile networks with which they are compatible, including Sprints 3G, 5G, and LTE networks as well as T- Mobiles 3G UMTS network, get shutdown, the lawsuit states. Should have never been sold this package. Suite 603 Now Im paying for a $900 5G capable phone that SUCKS! ","acceptedAnswer":{"@type":"Answer","text":" Supposedly was to have unlimited 5g when recently switched from metro pcs on all 4 devices. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. Terms and Conditions. I am not a lawyer, but in general you cant sue someone for a data breach. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. Cost me $350 for a basic 5g phone that I can not afford, forced to buy. I texted why you cut off the phone what have I done work. Just last night I tried to access the internet with startpage. Add me plus they sold me 3 Galaxy watch 4 LTE that wont work on their networks before the merger. My answer was why should I pay a bill for no service? T-Mobile Complaints: How You Can Get Justice (and Money Back). It has been seen that people have . The wireless carrier is now up against two class action lawsuits filed by upset customers, Bloomberg reported on Friday. I contacted T-Mobile regarding this same issue as well as the FCC regrading 5G network and no service. Xeljanz. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. F (412) 231-0246, Administrative Office I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). David Berger represents consumers in class actions with a special emphasis on data breach, privacy, and financial services litigation. Access your favorite topics in a personalized feed while you're on the go. We wanted to reduce our bill and switched over from AT&T. Service has been okay, at times spotty and frequently slow downloading. Never had any problems with Sprint until this happened. Add me to lawsuit, T-Mobile was supposed to issue me $400 worth of credit which took them two months and they finally issued me a $200 credit but then added 400 more dollars to my freaking bill to make it for a total of $800 for the month when my bill was only in fact supposed to be 80 bucks I called T-Mobile and try to explain what they had done but they said unless I paid the full $898 that my account would be suspended and I would be sent to collections then they added on top of that the cost of the devices so they are now claiming that I owed them 1800 fucking bucksthey can suck my balls and my 5G service never workedcuz the phone was faulty how to replace the phone so yes please add me to the class action lawsuit, T-mobile 3 phones no 5g or service were we are they said we had 5g in our area, we got nothing pls add me, I was with Sprint for a few years, after the T-Mobil merge I put the T-Mobil Sim card in and my phone was often stalling with the message Activating device, the phone was already activated. I was a 20yr sprint customer forced into Tmobiles fraudulent practices. I have 5 lines and its all the same. Im NOT happy and will be switching companies. I have never been told that my service would require a 5G phone by T-Mobile. When I did that, all of audden they couldnt find it in the system & the tech didnt work there anymore. Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. We were upset about it. Mass arbitration is different than traditional litigation, which involves filing a formal lawsuit with the court and potentially going to trial. I will say I have had no problems when it was just metro pcs which I had that for years when I lived in Florida were metro started its just irritating and I feel like someone else has control sometimes over my phone, I find TMobile online 5g gateway. I cant say enough good about this company! I received think 12/13. Add me too please ! PLEASE, ADD ME! More than 2 Representatives told me my prior phone and new one I had to purchase would no longer work on new network and that I would need to get a new phone again. The company is accused of not only mishandling customer information, but also failing to notify customers and comply with federal law. Top Class I used to be defensive when people discovered I had Team Maybe as they would call it because I have a grandfathered account (Ive had Tmobile for 18 years). He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. SIM swapping fraud is when someone can convince a phone carrier that they are someone else and have that persons phone number switched to their control. This website is not intended for people of the European Union to read or use. Add me cause I need a new phone as we speak because of the merge from sprint to T-Mobile no service. Aaron Blumenthal represents consumers, employees, and whistleblowers in class action and other complex litigation. Please add me I have horrible service for months now. Please add me to the list of Plaintiffs on the Moreno case! Same! Weve been there and done that, and know how to help. They then said they would send us a booster that never came. My phone works when it wants to and doesnt work when it dont. v. T-Mobile USA Inc., Case No. He has represented data breach victims in some of the largest and most influential privacy cases. If you believe your data was breached, please fill out the form below and an attorney will further review your case. Switched devices and still had issues. We'll ask for 15% commission out of your settlement from your T-Mobile legal action when you receive it, subject to our 100% satisfaction guarantee. I was not informed about the pending change when I bought this phone. Add me, 2 Sprint 5G devices bought from T-Mobile and never any service despite unlimited everything. A dedicated page on T-Mobiles site has also been set up to provide more information and allow people to sign up for free identity theft protection services. Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration. In the proposed. P (724) 656-1555 People try and call and my service says that my phone is not in service, which it is in service and my bill is not what I signed up for. WiFi went down s as free tech fixed a non-problem. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement ","acceptedAnswer":{"@type":"Answer","text":" T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . Dropped calls no data staticky calls and its so irritating to keep calling them for them to only tell me nothing that works even had to purchase a Wi-Fi router which doesnt work.