If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Explore Thor Motor Coach Products and Motorhome Brands We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. ****** informed me that Id have to get an estimate for each of the defect items. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA This Class C is located in Mesa, Arizona and is in good condition. I purchased unit as it comes from manufacturer with a seamless roof. Took a good 2 hours drive and they are still dead. Immediately I had power to my Axxera. Mine is, and it seems a lot of folks on the Thor forum bring this up. See dealer for details. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. WHY are the flooring issues causing such concern on behalf of Thor? We purchased a 2016 ************ 40xte with ****** miles on it. Largest Family-Owned RV Dealer In The Nation. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Mercedes-Benz 10.25 in. . Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. Thor Full Side Slide-out Won't Come In - FMCA RV Forums We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. With all the family-friendly and pet-friendly features, you'll love traveling in . Seamless Roof has bubbles. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Have you tried pushing in the "very little" reset button top left? Also, it was pointed out to us that the flooring had already been repaired prior by someone. Mechanic's Assistant: Are you fixing your Chassis yourself? 2017 Thor Challenger XE Rear and side cameras and radio not working. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. Across from the bed there is even a place for an optional 32" LED TV. Look in house battery compartment. I had to send the slide out for access. We have documented the roof concerns in case it does happen to be a concern. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! We are tired and have had enough. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Thor A.C.E. Class A Motorhome - Thor Motor Coach **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. Fill out this quote form and we'll get back with you as soon as possible. The park/travel switch on my coach does not switch the radio to the coach batteries. Thor is saying to just patch it. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. . Thats where the water is coming in, it came that way from the factory. **** refuses to act in good faith. A representative has been notified and will be with you shortly. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. We have been diligently working non-stop to get the flooring and heating breech issues resolved. Thor Motorcoach Logo linking to Home Page. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Our 2019 ************ Motor Coach seats have started to completely disintegrate. We pay our bill every month We were told to take to ********* ** or *********. WHO IS RIGHT? The requested information: 2019 *********************** **** motor coach. Generator in photo not included. THOR #2187. As the smallest motorhome option, camper vans are welcome virtually everywhere. We want the work to be done correctly. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. One is in the coach fuse panel and is marked. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. My Thor dash radio is also powered by the house battery. This is Thors final offer as it has been stated multiple times. Speaker Location(s) Interior / Exterior. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Need advise, had a shop replace house battery and repair inverter. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Then ***** struck, with travel restrictions in place. Onan onboard generator. Our Owners Resource and Owners Guide can help you get the most out of your travels. ****************** was thankful that someone from Thor Motor Coach reached out. 2 tables that convert into beds. On our 2015 ND the wiring was a mess but our major problem wound up being as bad radio replaced with another bad radio and finally the third radio worked until trade in. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. . After getting back both radios not working. Can you tell me a little more on. I got a jump and the car battery is working fine now, but the house batteries are still dead. I admit, we were naive in thinking that the labor charges could be so little for such a job. From researching this seems to be a problem with a lot of Thor coaches from that year. THOR AXXERA RADIO.not working??? Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. State: Texas. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. we do not have any videos here. Both electrical circuits must be energized for either radio to work. I do not know WHY he has not had access to this correspondence. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown He considered this an open case. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. purchased in July 2022. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. Satellite. Thor Motorcoach Logo linking to Home Page. Wondering if the converter is shot. 26 gallon black water tank and 31 gallon grey water tank. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. * This post was edited 03/23/19 02:00pm by bobndot * At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Who never came back to do the work. Doesn't look like I am getting power to the radio since battery replaced. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Please select a year to search for available owners manuals. Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? 40 gallon fresh water tank. Not just one but every single seat in . With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Do you need a one-stop shop for all things RV-related? See us for more details. No. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH.
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